The prices of the items on this website do not include shipping costs.
Payment methods in the Netherlands
iDEAL
Do you have access to internet banking at, for example, ING, ASN Bank, ABN AMRO, Rabobank, RegioBank or SNS Bank?
Then you can use iDEAL, the easiest way to pay online.
PayPal You can also pay for all purchases directly with your PayPal account. PayPal is also a very simple and secure payment method. To pay with PayPal, you must open an account on the PayPal website.
Shipping costs within the Netherlands
Within the Netherlands we charge €5.95 shipping costs.
We do not charge shipping costs for orders over €35.
Dispatch
If you place an order in our https://realistic-softbaits.eu/ store before 5:30 PM on workdays, we guarantee that the order will be shipped the next day. Usually this happens without delay, but unfortunately it sometimes happens. In the Netherlands, deliveries are usually made the next working day and on Saturdays. Please be patient for another day after this period. Unfortunately, delivery sometimes takes a little longer, so we hope for your understanding. Orders placed on a weekend or holiday will be shipped the next business day.
Complaints and disputes procedure:
It is annoying if you have a complaint about our services or products after purchase. Please report your complaint to customer service as soon as possible. This can be done by e-mail or by post. After receiving a complaint or comment, you will receive a confirmation from us, after which we will do everything we can to respond as quickly as possible. Are you not satisfied with the solution offered? Please send your complaint as accurately as possible by letter or e-mail to: Meat processing BORUN KLUSSENBEDRIJF , KONINGIN WILHELMINAKADE 00245 1975GL IJMUIDEN NL002467932B36. We will investigate your complaint and, if possible, try to propose an appropriate solution.
Return procedure:
If you want to return a product, this is possible. You can return the products within 14 days of receipt without giving a reason.
Send an email to poolsbouw@gmail.com. Please state in the email the order number and the product and quantity you want to return, the account number to which we should return the money or add a note to the order and write your first and last name on it, the account number to which we should return the money. need to return and the order number. Pack the ordered item in the original packaging and send it by post or courier to BORUN KLUSSENBEDRIJF , KONINGIN WILHELMINAKADE 00245 1975GL IJMUIDEN NL002467932B36
Products that have been opened or used cannot be returned because they are perishable. After receiving the return shipment and meeting all conditions, we will transfer the purchase amount to the account number stated in the email / note within 14 days.
The buyer bears the costs of return shipping.
After receiving your return shipment, you will receive a confirmation from us.
https://realistic-softbaits.eu is not responsible for lost packages with return products.
Damaged and/or used items will be rejected and returned to the sender.